UPDATE TO IMPORTANT CARM DOCUMENTATION: GENERAL AGENCY AGREEMENT AND STANDARD TRADING CONDITIONS

To ensure compliance with current regulatory requirements and to clarify our mutual obligations, we have updated our General Agency Agreement and Standard Trading Conditions related to the CBSA Assessment and Revenue Management (CARM) system.

The revised documents include updated information regarding liability, dispute resolution and documentation standards. We encourage all involved parties to review the latest terms carefully and contact us with any questions regarding the amendments.

These updates are effective immediately as of January 1^st, 2026 and apply to all existing and future transactions involving the CARM.

Thank you for your attention to these important changes.